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Terms and Conditions

These Terms and Conditions are provided to be read and agreed with by clients of FixUp prior to purchase. If you purchase a generic plan, complete a triage assessment, agree to 1-1 personal training or physiotherapy sessions you are agreeing to the terms and conditions written below:


  • FixUp triage consultations provide a 10 minute insight into the mechanism of an injury based on what is said by the client and what can be seen by a video call. This has limitations as an online service to which the client is agreeing they understand. In the rare occasion the advise given is incorrect or causes further harm FixUp can not be held accountable due to the limiting nature of an online service for physical health.
  • What is told to the physicians over the call by the client is what is taken and assessed by the physicians. FixUp is not responsible for miss information given to them resulting in an incorrect advise given.
  • Plans provided for rehabilitation are generic and therefore may not resolve a specific injury without a full consultation and diagnosis.
  • By purchasing any of the plans on our website you are agreeing you understand that the plans are not person specific and therefore if they do not work as expected or in the rare case cause further harm this is due to the client not having a full consultation with the physiotherapist available
  • By purchasing any of the strength based plans you are agreeing you have a level of understanding about fitness and exercise prior to purchase or willing to complete your own research in how to carry out the excersises beyond what is shown on the videos. 



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